Delivery Policy

Your website delivered in 7 working days - guaranteed

Our 7-Day Delivery Timeline

1

Day 1-2: Discovery & Design

We collect your requirements, content, and branding materials. Our design team creates initial mockups and layouts for your approval.

2

Day 3-4: Development

Our developers build your website using the approved design. We integrate all features, forms, and functionality.

3

Day 5-6: Testing & Refinement

We thoroughly test your website on all devices and browsers. We make adjustments based on your feedback.

Day 7: Launch!

Your website goes live! We provide training, documentation, and ongoing support.

Delivery Guarantee

We guarantee to deliver your complete, functional website within 7 working days from the project start date. The start date is confirmed once we receive your initial payment and all necessary content/materials from you.

What's Included in Delivery

  • Fully functional website with all agreed features
  • Mobile-responsive design tested on all major devices
  • SSL certificate installed and configured
  • Domain connection (if you have an existing domain)
  • Content uploaded and formatted
  • Basic SEO optimization
  • Contact forms and integrations set up
  • Training and documentation

What We Need From You

To meet the 7-day delivery timeline, we'll need the following from you:

  • Company logo and branding guidelines
  • Content (text, images, videos) for each page
  • Contact information and social media links
  • Examples of websites you like (for design reference)
  • Timely feedback on design mockups

Potential Delays

While we commit to 7-day delivery, the following may cause delays:

  • !Late content submission from your side
  • !Multiple major design change requests
  • !Complex custom features not in original scope
  • !Third-party integration delays (e.g., payment gateways)
  • !Public holidays or weekends (delivery is based on working days)

If delays occur due to our end, we'll communicate immediately and may offer compensation or discounts.

Post-Delivery Support

After delivery, you receive:

  • 7-day review period - Request changes or get a full refund
  • 30-day priority support - Quick response to any issues
  • Ongoing maintenance - Included in your monthly subscription

Express Delivery Available

Need your website faster? We offer 3-5 day express delivery for an additional fee. Contact us to discuss your urgent requirements.

Last Updated: December 2024

Open Street Marketing reserves the right to update this policy. Customers will be notified of any significant changes.

Ready to Get Started?

Your professional website in just 7 days